Call Us: (877) 705-7418

Frequently Asked Questions

Do you have a price guarantee?
Yes. We work hard to ensure that we offer the lowest price on all of our bedding styles. But if you happen to find one of our styles at a lower price on another website, we will be happy to match that price for you.  We offer a 100% price match guarantee so that you can confidently shop with us and know that you are getting the lowest price on all of your bedding items.  Please visit our Price Match Policy page for full details.  Once you read over the details of the policy, just go to the product on our site and click on the "Price Match" link.  As soon as we are able to verify the price of the identical product.  We will issue a discount code to you that will take the price down to the lower retail cost.

Is it secure to enter my personal information on your site?
Yes, is a secure site. All information is secure and our site is monitored by Hackersafe. See our privacy policy for more detail.

What payment methods do you accept?
We accept Visa, MasterCard, American Express and Discover cards. You can also pay by cashier check or money order by selecting this option in the checkout screen. (Cashier Check / Money Order options will not go into manufacturer processing until payment has been received)

How do I change or cancel an order once it has been placed?
At we understand your time is valuable. That is why we send orders placed directly to the warehouse to be fulfilled as soon possible. If for any reason you need to cancel or change your order please contact us via phone immediately so we can best accommodate. We can be reached at (877) 705-7418.

What are the shipping costs?
At shipping is FREE to the continental 48 United States.

Do you ship internationally? will only ship to the continental 48 United States; under special circumstances will we ship outside of the continental 48 United States, additional shipping charges may apply.

When will my order ship?
Unless stated otherwise on our site, most orders ship within 24 to 48 hours, however, please allow up to 11-14 business days for sports bedding, Pacific Coast, Kimlor, and Southern Textile products to be delivered. See custom made bedding information below for supplemental shipping times. If your bedding is backordered, we will contact you by phone or email.

Do you have custom made bedding?
Yes. We currently carry:

Natura World custom Eco-friendly bedding: Please allow 12-15 Days for delivery.  Please note that custom bedding is not returnable.

What type of warranty do you offer?
All Bedding comes standard with the manufacturers' warranty. The warranty will be specified under the product features.

What is your return policy?
Please click here to view our return policy.

Are bedding colors on your site true?
The photos on our website are the best quality possible. However, photos may not be actual representations of colors due to computer monitor settings and we cannot be responsible for differences in online colors and actual colors.

What is a Product Rating?
Product ratings are based on customer reviews. The higher the number, the better the product. This scale is based on a 1-5 star rating.

Are the bedding sizes you list exact measurements?

All bedding sizes listed are based on industry standards. Certain products may be made with deeper pockets for thicker pillow top mattresses, but the industry specific measurements are:

Twin: 39" x 76"
Extra Long Twin: 39" x 80"
Full: 54" x 75"
Queen: 60" x 80"
King: 78" x 80"
CA King: 72" x 84"

What are the different bedding fibers?
Please see our Bedding Glossary of terms for specific fiber and materials information.

Do you recommend purchasing a mattress pad?
Yes. Mattress pads are a great way to increase the overall life of your mattress. They serve to protect the mattress from soiling and staining, and also can improve the comfort of mattresses by adding another layer of padding.